Jay returned to the West Coast in 2006, where he had spent most of his formative years before moving to his birth province of Ontario, and joined Scott & Associates as a Junior Adjuster. He has since completed the CIP courses, he holds a Level II Adjusting License and in November 2012 he received an award as the top CIP graduate of the Vancouver Island Chapter of the Insurance Institute of BC.
In the past 10 years Jay has gained a broad range of claims experience, handling major fire, water and other losses (both residential and commercial) across the northern half of Vancouver Island and the surrounding coastal islands, in both urban and rural environments. He has a loyal client base who appreciates his thoroughness, attention to detail and professionalism, and at the same time he demonstrates empathy and strong communication skills with policyholders that are reflected regularly in consumer comments.
Prior to entering the insurance industry, Jay had more than 20 years of experience in the Financial Systems and Automotive industries, providing him with broad experience in client relations, project life cycles and a strong technical background in computer and automotive systems, all of which compliments his adjusting experience.